At Fexxa Toys, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

30-Day Return Policy: We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Initiate a Return: To initiate a return, please contact our customer service team at with your order number and reason for return. Our team will guide you through the return process and provide you with a return authorization number.

Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance as we cannot guarantee that we will receive your returned item.